Terms of service

Using TrialPixel

TrialPixel rates how hard games are for a particular person. Reading it needs no account; rating, charting walls, commenting and chatting need one. These are the terms for both.

Last updated . Written for people, not for lawyers — where a sentence here is vaguer than the software, the software is what we do.

What you are agreeing to

Using this site means accepting what is on this page, the community guidelines and the privacy policy. The guidelines are the part with real consequences attached, and they are the shortest of the three.

The site is free. There is nothing to buy, no subscription, and no advertising. That is worth saying up front because it shapes everything below: a free service run for a community can promise care and cannot promise uptime.

Your account

  • You need to be 13 or older — or older than that where your country sets a higher age for handling your own data online. There is no verification behind this, which is precisely why it is stated plainly.
  • One account per person. Ratings, verdicts and head-to-head votes are averaged across people; a second account is a second vote, and that is not a technicality, it is the whole product.
  • Your handle is yours while you hold it. Handles are unique and case-insensitive, they appear on everything you write, and one chosen to pass yourself off as somebody else can be taken back.
  • Whoever is signed in is you. Keep your password to yourself, and if you sign in with Google or Steam, whoever controls that account controls this one.

You can sign in with a password, with Google, or through Steam, and connect the others afterwards from Settings. What each of those hands us is set out in the privacy policy.

What you post stays yours

Ratings, walls, verdicts, comments, chat messages, your bio and your avatar are yours. You are not signing them over. What you give us is permission to store them, show them to other people on the site, and include them in the aggregates the site is made of — the community fingerprint for a game, the rankings, the wall map. That permission lasts as long as the content is here and no longer.

Aggregates are the exception worth being clear about. Once your rating has been folded into a game’s published fingerprint, deleting it changes future recalculations; it does not reach back and unpick a number that has already been averaged with hundreds of others. Nothing in an aggregate identifies you.

You have to have the right to post what you post. Screenshots of a game are usually fine; somebody else’s art as your avatar, or a paragraph copied from a review site, is not. If something here is yours and should not be, the takedown page is the fast way to say so.

What gets you removed

The community guidelines carry the detail — harassment, slurs, sexual content, spam, impersonation, unmarked spoilers — and apply to everything you write here, not only to chat.

Beyond conduct, three things will end an account: automating the site in a way that costs everybody else performance, deliberately skewing scores through extra accounts or coordinated voting, and attacking the service or other people’s accounts. Security research is welcome; tell us at sharedwork37@gmail.com before you tell anybody else.

What we can do about it, in escalating order: remove the content, warn you, time you out of chat, take chat away, or close the account. Every moderation action is recorded with a written reason by the person who took it, and you can argue with it.

Ending it, from either side

You can close your account whenever you like, from Settings. It happens immediately and there is no grace period. What is deleted and what survives without your name on it is set out in the privacy policy, and it is worth reading before you press it rather than after.

We can close an account for repeated or serious rule-breaking, and will say why. We can also stop running the site — it is a free service, and pretending otherwise would be the dishonest part of this page. If that ever happens, the notice will come with enough warning to take your data with you.

What the scores are, and are not

A difficulty score is an opinion, assembled from other people’s opinions and re-weighted against the eight answers you gave about yourself. It is not a measurement, it is not advice, and it comes with no promise that a game we call approachable will be approachable for you. Buy decisions made on the strength of a number here are yours.

The same goes for the service itself: it is provided as it is, without warranty, and it can be slow, unavailable, or lose something despite our best efforts. To the extent the law where you live allows it, we are not liable for what follows from that. Nothing on this page limits rights you have that cannot be limited — consumer protections in your country come first, whatever this says.

Games, art and other people's data

Game titles, cover art, screenshots and trademarks belong to their publishers and developers. Catalogue metadata comes from IGDB and from the Steam store; player-visible material about your own Steam account comes from Steam’s Web API at your request. None of those companies endorse this site or have anything to do with the ratings on it.

Changes, and who to write to

These terms will change as the site does. Substantive changes move the date at the top, and the ones that affect what happens to your data will be announced on the site rather than quietly published. Carrying on using the site after a change is how you accept it; closing the account is how you do not.

Whoever runs this deployment is responsible for it and reachable at sharedwork37@gmail.com. The law that applies is the law where they are established, and the first step in any dispute is to write to that address — most of what looks like a dispute is a moderation decision with a reason attached that nobody has read yet.